Equal Opportunity Employer
REIN is proud to be an equal opportunity employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions are based on each individual's merit, qualifications and demonstrated abilities.
Resumes are always accepted for review. Please email your resume to hr@reininc.com or mail to:
REIN, INC.
ATTN: HUMAN RESOURCES
4575 BONNEY RD.
VIRGINIA BEACH, VA 23462
- Current Employment Opportunities
> There are no open positions available at this time.
█ Member services support specialist
Location: Virginia Beach Office
Job Type: Full-time
About REIN, Inc.:
Real Estate Information Network, Inc. (REIN.com) is the largest Multiple Listing Service in the Southeast portion of Virginia with over 9000 members. REIN is dedicated to providing top-notch products and services to its members.Job Description:
Real Estate Information Network (REIN) is seeking a versatile and proactive Member Services Support Specialist to join our team. The successful candidate will be responsible for handling inquiries from our members, addressing their concerns, and providing exceptional support. Knowledge of the real estate industry is a plus.Responsibilities:
- Assist and educate members on company rules and procedures.
- Collaborate with internal teams to resolve member issues.
- Maintain accurate records of member interactions and update databases.
- Monitor and manage real estate listings according to guidelines.
- Identify process improvement opportunities.
- Uphold company standards and ensure adherence to rules and regulations.
- Assist with training programs.
Requirements:
- Excellent verbal and written communication skills.
- Use of discretion with problem-solving abilities.
- Strong interpersonal skills.
- Ability to remain calm under pressure.
- Detail-oriented and organized.
- Proficiency in proprietary software and Microsoft Office Suite.
- Previous customer service experience preferred.
- Firm but respectful enforcement of rules and policies.
- Maintain confidentiality.
Qualified candidates can apply by emailing a cover letter and resume to hr@reininc.com.
How to Apply:
If you like to help and engage with others, send your resume and cover letter along with salary requirements to hr@reininc.com. REIN is an equal-opportunity employer and offers a competitive benefits package.TRAINER
REIN is seeking an enthusiastic and talented Trainer at its Virginia Beach office to engage members in online and in-classroom learning opportunities. The ideal candidate will have an associate’s degree or 2-years relevant experience and be skilled in learning and delivering multiple curriculums, public speaking, and using various technology platforms such as Zoom to deliver training for adult education on tools and systems related to real estate. The position requires assisting members on product support concerns by telephone and email. Excellent communication and writing skills are necessary. REIN offers an excellent and competitive benefits package. If you’re interested in this exciting career opportunity, please send you cover letter and resume to jobs@reininc.com. EOE